Hospitals don’t get the luxury of “after hours.” From urgent trauma in the middle of the night to the steady hum of day-shift rounds, medical facilities in Rochester, NY are always alive, always under a microscope. Every month, more than 1 million patient visits occur across the city’s flagship facilities, Strong Memorial Hospital, Rochester General Hospital, Unity Hospital, Highland Hospital, and specialty clinics from the University of Rochester Medical Center to the regional VA. In this environment, cleanliness isn’t just a detail, it’s a matter of life and death.
At Executive Cleaning Services, our passion and expertise are built for moments exactly like these. With more than 40 years of experience serving hospitals nationwide and a deep understanding of Rochester’s unique healthcare landscape, we don’t just wipe down surfaces, we architect environments where pathogens have nowhere to hide and patients, visitors, and staff breathe easy.
If you manage, supervise, or operate facilities in the Rochester healthcare system, this page is for you.
Hospitals are not just big buildings, they’re living ecosystems where risk can multiply in a heartbeat. A spill in a lobby, contaminated surgical suite, or missed high-touch point can seed an outbreak. Clostridioides difficile, MRSA, norovirus, these are not abstractions; they are everyday enemies lurking in every patient room and hallway.
Meanwhile, hospitals like Strong and Rochester General are often years ahead of regulatory requirements. The New York State Department of Health, OSHA, CDC, and The Joint Commission set the baseline for expectations. But they don’t clean your facility, we do. That means chasing 100% compliance with:
Where a janitorial misstep in an office building is an inconvenience, in a hospital, it can become a litigation nightmare or, worse, an outbreak headline on WROC or the Democrat & Chronicle. Your facility is one missed protocol away from becoming the next cautionary tale. This is why you need more than a cleaning company, you need professionals who become guardians of your infection control strategy.
Founded in 1976 and still family-led under the vision of Ayxsa Moss, Executive Cleaning Services understands that “acceptable” is not enough. We’ve transformed and protected surgical suites, trauma bays, pediatric wings, and ICUs from the heart of Manhattan to the highlands of Rochester. Our model isn’t built for homes or hotels, it’s engineered for the complexity of healthcare.
We deliver the muscle and speed of a nationwide team with Rochester-specific insight and accountability. Our local crews don’t rotate through your facility in a blur. Many of our staff have roots in Rochester, understanding everything from Upstate winters (and resulting salt and slush in your lobbies) to the unique layout quirks of facilities like Highland Hospital. Our approach isn’t “cookie-cutter”, it’s personal, precise, and obsessively tailored.
We use only EPA-registered hospital-grade disinfectants, electrostatic sprayers, and ultraviolet-C light systems when needed. Every team member is trained to meet or exceed CDC protocols for healthcare environments. We're not just removing visible debris, the real enemy is invisible: antibiotic-resistant bacteria, viral particles, bloodborne pathogens, and more.
Executive Cleaning Services isn't just a vendor. We're your silent infection control partner.
The operating room is sacred ground. Sterility is non-negotiable, and turnover speed can affect patient outcomes and scheduling bottlenecks. Our hospital cleaning teams are rigorously trained in terminal cleaning, turnover cleaning, and deep cleaning procedures. We’re used to working hand-in-glove with OR managers on tight timeframes, communicating clearly between every shift.
Every time a patient moves out, thorough decontamination, every switch, rail, phone, remote, vent, monitor, and call button, is mandatory. Our specialized protocols break the chain of infection and are validated by ATP monitoring and/or black-light checks as appropriate.
From elevator buttons to nurse’s stations, waiting room chairs to public restrooms, our detailed logs and accountable checklists ensure no touch point is overlooked. We are relentless in our focus on high-traffic, high-risk surfaces.
The rhythm of the ED is chaos and speed. We adjust our approach to support ER and trauma teams, responding at a moment’s notice for biohazard cleanup, floor decontamination, and medical waste removal.
Our crews operate in sync with your in-house protocols, ensuring all regulated medical waste is handled, contained, and removed properly. We also support laundry management, sharps compliance, and emergency spill response.
Rochester’s climate means mud, ice melt, and sand can challenge your flooring at the worst times. We offer stripping, sealing, burnishing, and disinfection for all common hospital floor types, sheet vinyl, VCT, terrazzo, LVT, and more.
Beyond the big hospitals, Rochester’s micro-hospitals, family health centers, dialysis clinics, and specialty surgi-centers require the same rigor. From urgent care in Brighton/Henrietta to outpatient imaging at Clinton Crossings, we deliver facility-specific cleaning and flexible schedules to avoid disrupting your flow of care.
Executive Cleaning Services works proactively with infection control teams, environmental services directors, and administrators to ensure audit-readiness 365 days a year. We document everything in detail, provide cleaning logs, and participate in regular quality assurance walk-throughs. Our robust approach means you stay ahead of Joint Commission, CMS, and state inspection requirements, not scrambling the night before an unannounced visit.
All ECS cleaners entering medical spaces receive extensive background checks, HIPAA and privacy training, PPE compliance training, and documentation on bloodborne pathogen standards. Our staff are uniformed, badged, and follow strict sign-in/out protocols to support your facility’s security.
Healthier patients and environments go hand in hand. Whenever possible, ECS uses Green Seal-certified cleaning products and implements best practices in sustainability and chemical management. We support your facility’s journey towards LEED certification or other green building benchmarks.
Rochester’s hospitals run lean, and one absent EVS staffer can create a cascade of missed turnover cleans and patient complaints. ECS offers reliable, scalable labor solutions, whether filling daily gaps or handling high-volume events (like flu season surges).
From COVID-19 waves to norovirus outbreaks, we mobilize rapidly with expanded disinfecting teams and advanced protocols (including fogging and UVC disinfection options). Your infection control department is never alone, even after hours; our on-call supervisors are ready to respond.
Hospital reputations can rise and fall on the perception of “clean.” Nothing erodes HCAHPS scores or Google reviews faster than dirty restrooms, odorous lobbies, or missed trash in a patient room. Our teams put presentation front and center, using evidence-based cleaning with an eye for the patient experience.
We understand the perpetual pressure on healthcare operating margins in Rochester. ECS works with your facility to right-size cleaning scopes, reduce chemical waste, and implement efficient schedules. We offer transparent, competitive pricing, no hidden fees, no surprise upcharges.
With Executive Cleaning Services, you get local site supervisors, 24/7 client service lines, and digital checklists accessible in real time. Issues are resolved fast, often before you even notice them. Our guarantee? If it’s not right, we make it right, on the same shift.
Rochester’s healthcare sector is as diverse as its neighborhoods. Whether you operate in the heart of the Neighborhood of the Arts, along the corridors of Pinnacle Hill, or north towards Greece and Irondequoit, ECS has the teams and transportation to cover your facility quickly.
Our hospital cleaning crews are familiar with:
We’re local, responsive, and always on call for emergency cleaning needs, be it a biohazard spill, patient isolation clean, or rapid COVID-19 response.
Why gamble with the safety and reputation of your hospital? When you choose Executive Cleaning Services, you’re not just outsourcing janitorial work, you’re building a partnership with experienced, credentialed professionals who understand that the stakes in hospital cleaning are measured in lives, not just appearances.
Don’t settle for “acceptable.” Demand excellence. Let us show you the Executive Cleaning Services difference.
Ready to build a safer, cleaner, and truly welcoming healthcare environment? Contact Executive Cleaning Services for a complimentary site assessment and customized hospital cleaning plan. Our commitment is backed by decades of satisfied clients in the Rochester area and across the nation.
Visit our commercial cleaning services Rochester NY page for more local expertise or call us at 1-800-664-6393 to schedule your free consultation.
Executive Cleaning Services, Cleaner facilities. Safer care. Proudly serving Rochester, NY hospitals since 1976.
Your patients, staff, and visitors deserve nothing less than world-class cleaning. Let Executive Cleaning Services be the difference-maker for your hospital’s success in Rochester, NY.
Callari C.
Facility Manager
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